Freshdesk to HelpSpot
migration service
Effortless , no special knowledge or coding required. A complete Freshdesk to HelpSpot data migration instrument.
Freshdesk to HelpSpot
Your best tool for Freshdesk to HelpSpot data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and enjoy the wonders happening.Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.Effortless process
No need to worry about coding or constantly control each record moved.
Just link your source and target, pick what you want to migrate and allow the tool do the remainder.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your credentials or records.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to HelpSpot
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in HelpSpot.Next
Sustained connection between object and people
When migrating your data from Freshdesk to HelpSpot we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to HelpSpot work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to HelpSpot.
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Link Freshdesk
Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
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Link HelpSpot
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HelpSpot everything
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Freshdesk to HelpSpot.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your HelpSpot import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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