Freshdesk to HelpShift
Trouble-free , no special skill set or programming required. A complete Freshdesk to HelpShift data migration instrument.
Trustworthy and SafeYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & AccurateWe've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong safety of your dataThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in HelpShift.
Sustained connection between object and peopleWhen migrating your records from Freshdesk to HelpShift we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Freshdesk to HelpShift work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Freshdesk to HelpShift.
Complete the form with required credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift all data
When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Freshdesk to HelpShift.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT