Freshdesk to HelpDesk
Effortless , no special knowledge or coding required. A complete Freshdesk to HelpDesk data migration instrument.
Risk-free and ReputableYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong privacy of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in HelpDesk.
Retained relation between object and peopleWhen migrating your data from Freshdesk to HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Freshdesk to HelpDesk work
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Freshdesk to HelpDesk.
Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpDesk everything
When everything's validated, determine a quiet time with the least load on the support department and start migrating from Freshdesk to HelpDesk.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT