Freshdesk to Help Sumo
Effortless, no special know how or programming required. A complete Freshdesk to Help Sumo data migration software.
Your best tool for Freshdesk to Help Sumo data migrationNo need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesAvoid complex data audit and code development processes. Simply pick the records you need to move and start the transition immediately.
Simple transition processNo tech expertise required. Just choose what data will go to the target solution and see the magic happening.
Record structure maintenanceMove your help desk data in full to make certain that no ticket has lost critical customer service information.
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.
Link the platforms, pick records, click ok, and the migration is ready!
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Security is priority
You data is key which is why we created a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to choose what goes where, when it goes, and how.
Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Help Sumo
Strong privacy of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus helping you to ensure that the data end up in the right places in Help Sumo.
Retained link between object and peopleWhen migrating your data from Freshdesk to Help Sumo we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to Help Sumo
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Help Sumo work
Sign up and go to our migration software.
Opt and connect your Freshdesk service desk with HDM.
Connect Help Sumo
Grant the right to access your Help Sumo account.
Clarify your needs
Let us know what aspects of your migration you would like to fine-tune
Get your preferences estimated
We will research your case and send you with a cost and a scope of tasks.
Migrate from Freshdesk to Help Sumo everything
Transfer all your customer service records in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional perform your Help Sumo import
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