96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to Google BigQuery
migration service

Extremely easy , no special know how or coding required. A complete Freshdesk to Google BigQuery data migration instrument.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Freshdesk to Google BigQuery

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Google BigQuery.

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Maintained relation between object and people

When migrating your records from Freshdesk to Google BigQuery we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshdesk to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Freshdesk to Google BigQuery work

  • Get ready

    Sign up and go to our migration tool.

  • Select and link your Freshdesk service desk with HDM.

  • Connect Google BigQuery

    Give the right to access your Google BigQuery account.

  • Describe your business needs

    Let us understand precisely what components of your migration you wish to tweak

  • Get your needs estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from Freshdesk to Google BigQuery everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Google BigQuery import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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