Freshdesk to Gnatta
migration service
Trouble-free , no special knowledge or coding required. A complete Freshdesk to Gnatta data migration tool.
Freshdesk to Gnatta
The best Freshdesk to Gnatta tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from Freshdesk to Gnatta
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Gnatta.Next
Maintained connectivity between object and people
When migrating your records from Freshdesk to Gnatta we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Gnatta
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Gnatta work
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Get ready
Sign up and go to our migration tool.
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Connect Freshdesk
Choose and link your Freshdesk support desk with HDM.
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Link Gnatta
Give access to your Gnatta account.
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Describe your requirements
Let us understand precisely what parts of your migration you want to tweak
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Have your requirements estimated
We shall research your application and get back to you with a price range and a scope of work.
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Migrate from Freshdesk to Gnatta all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gnatta import
Our team would be more than happy to run a custom migration if you have special needs.
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