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Freshdesk to FuseDesk
migration service

Trouble-free , no special skill set or programming required. A complete Freshdesk to FuseDesk data migration software.

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The best Freshdesk to FuseDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer service information.
Easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach your source and target, choose what you want to take to a new database and allow the tool do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees have access to your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to FuseDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in FuseDesk.

Next

When migrating your records from Freshdesk to FuseDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to FuseDesk work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to FuseDesk.

  • Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect FuseDesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk everything

    When everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from Freshdesk to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your FuseDesk import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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