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Freshdesk to Faveo Helpdesk
migration service

Smooth , no special expertise or programming required. A complete Freshdesk to Faveo Helpdesk data migration instrument.

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Your best tool for Freshdesk to Faveo Helpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Effortless procedure

No need to worry about coding or constantly control each piece of info moved.

Just attach your source and target, tick what you need to migrate and allow the system deal with the remainder.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it goes, and how.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Freshdesk to Faveo Helpdesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Faveo Helpdesk.

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When migrating your data from Freshdesk to Faveo Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Faveo Helpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect Freshdesk

    Select and link your Freshdesk support desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Outline your needs

    Let us understand precisely what parts of your migration you need to tweak

  • Have your requirements estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Freshdesk to Faveo Helpdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Faveo Helpdesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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