Freshdesk to Eptica Entreprise Suite
migration service
Extremely easy , no special skill set or programming required. A complete Freshdesk to Eptica Entreprise Suite data migration instrument.
Freshdesk to Eptica Entreprise Suite
The best Freshdesk to Eptica Entreprise Suite tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to move and start the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new solution and see the magic happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer support details.Effortless procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach your source and target, choose what you want to take to a new database and let the tool deal with the remainder.
Data maintenance
Your customer data comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our employees can see your passwords or records.
You may be sure that with HDM no hacker attacks are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to Eptica Entreprise Suite
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Eptica Entreprise Suite.Next
Maintained link between object and people
When migrating your records from Freshdesk to Eptica Entreprise Suite we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Eptica Entreprise Suite
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Eptica Entreprise Suite work
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Get ready
Register and go to our migration wizard.
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Link Freshdesk
Pick and link your Freshdesk support desk with HDM.
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Link Eptica Entreprise Suite
Grant the right to access your Eptica Entreprise Suite account.
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Outline your needs
Let us know what components of your migration you wish to modify
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Have your preferences estimated
We shall investigate your case and send you with a total price and a scope of work.
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Migrate from Freshdesk to Eptica Entreprise Suite all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Eptica Entreprise Suite import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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