Freshdesk to eDesk by xSellco
Smooth, no special know how or coding required. A complete Freshdesk to eDesk by xSellco data migration instrument.
Your best tool for Freshdesk to eDesk by xSellco data migrationNo need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resourcesAvoid the platform analysis and script development processes. Simply pick the records you need to migrate and start the transition right away.
Effortless transition processNo special expertise needed. Just pick what data will go to the target solution and see the miracle happening.
Record structure maintenanceMigrate your help desk data in full to ensure that no ticket is missing vital customer support details.
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as possible.
Connect the platforms, select records, click ok, and the migration is ready!
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.
Security is priority
You data is everything which is why we developed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You’re in charge
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to eDesk by xSellco
Strong security of your dataThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus letting you be sure that the data end up being in the right destinations in eDesk by xSellco.
Maintained connection between object and peopleWhen migrating your data from Freshdesk to eDesk by xSellco we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to eDesk by xSellco
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to eDesk by xSellco work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Freshdesk to eDesk by xSellco.
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
Connect eDesk by xSellco
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to eDesk by xSellco all data
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from Freshdesk to eDesk by xSellco.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a specialist perform your eDesk by xSellco import
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