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Freshdesk to Dezide
migration service

Smooth , no special know how or coding required. A complete Freshdesk to Dezide data migration tool.

More details

Your best tool for Freshdesk to Dezide data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the miracle happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support details.
Easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to Dezide

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Dezide.

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Retained connection between object and people

When migrating your data from Freshdesk to Dezide we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Dezide work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and link your Freshdesk support desk with HDM.

  • Connect Dezide

    Grant the right to access your Dezide account.

  • Detail your needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Get your requirements estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from Freshdesk to Dezide all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Dezide import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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