Freshdesk to Deskero
migration service

Trouble-free , no special knowledge or coding required. A complete Freshdesk to Deskero data migration instrument.

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The best Freshdesk to Deskero tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or continuously control each piece of info moved.

Just link your source and target, choose what you want to migrate and let the system deal with the remainder.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have see your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Freshdesk to Deskero

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Deskero.

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Sustained connectivity between object and people

When migrating your records from Freshdesk to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to Deskero work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your Freshdesk support desk with HDM.

  • Connect Deskero

    Grant access to your Deskero account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you want to tweak

  • Have your requirements estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Freshdesk to Deskero everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Deskero import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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