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Freshdesk to DeskCenter Management Suite
migration service

Trouble-free , no special know how or coding required. A complete Freshdesk to DeskCenter Management Suite data migration software.

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The best Freshdesk to DeskCenter Management Suite tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and observe the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer service details.
Effortless process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to DeskCenter Management Suite

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in DeskCenter Management Suite.

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Retained association between object and people

When migrating your records from Freshdesk to DeskCenter Management Suite we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to DeskCenter Management Suite work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and connect your Freshdesk support desk with HDM.

  • Grant the right to access your DeskCenter Management Suite account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your needs estimated

    We will research your application and send you with a the overall cost and a scope of work.

  • Migrate from Freshdesk to DeskCenter Management Suite everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your DeskCenter Management Suite import

Our team would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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