Freshdesk to CustomerFirst
migration service
Extremely easy , no special skill set or coding required. A complete Freshdesk to CustomerFirst data migration tool.
Freshdesk to CustomerFirst
The best Freshdesk to CustomerFirst tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the miracle happening.Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.Easy procedure
No need to worry about coding or continuously watch each piece of info moved.
Just link your source and target, pick what you need to take to a new database and allow the system deal with the rest for you.
Data maintenance
Your information comes unite and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our staff members have access to your passwords or other information.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to pick the data arrangement, when it starts, and how.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to CustomerFirst
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in CustomerFirst.Next
Maintained connectivity between object and people
When migrating your records from Freshdesk to CustomerFirst we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to CustomerFirst work
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Get ready
Register and go to our migration service.
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Link Freshdesk
Opt and connect your Freshdesk service desk with HDM.
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Link CustomerFirst
Give the right to access your CustomerFirst account.
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Outline your needs
Let us know exactly what aspects of your migration you wish to modify
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Get your preferences estimated
We shall analyze your application and send you with a the overall cost and a scope of tasks.
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Migrate from Freshdesk to CustomerFirst everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your CustomerFirst import
Our team would be more than happy to perform a customized migration in case you have specific needs.
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