96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to CS for SharePoint
migration service

Trouble-free , no special knowledge or programming required. A complete Freshdesk to CS for SharePoint data migration instrument.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Freshdesk to CS for SharePoint

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in CS for SharePoint.

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Sustained connectivity between object and people

When migrating your records from Freshdesk to CS for SharePoint we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshdesk to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Freshdesk to CS for SharePoint work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and link your Freshdesk service desk with HDM.

  • Give the right to access your CS for SharePoint account.

  • Express your needs

    Let us know exactly what elements of your migration you wish to modify

  • Have your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Freshdesk to CS for SharePoint everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your CS for SharePoint import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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