Freshdesk to ConnectWise
migration service
Smooth , no special know how or programming required. A complete Freshdesk to ConnectWise data migration tool.
Freshdesk to ConnectWise
Your best tool for Freshdesk to ConnectWise data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Attach the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer info comes complete , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to pick what goes where, when it starts, and how.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to ConnectWise
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in ConnectWise.Next
Maintained association between object and people
When migrating your data from Freshdesk to ConnectWise we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to ConnectWise work
-
Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to ConnectWise.
-
Link Freshdesk
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
-
Link ConnectWise
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
-
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to ConnectWise everything
Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Freshdesk to ConnectWise.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your ConnectWise import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…
Help Desk System Reviews
The Many Pitfalls of Free Help Desk Software
There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…