Freshdesk to Chime for Lync
migration service

Trouble-free , no special know how or coding required. A complete Freshdesk to Chime for Lync data migration software.

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The best Freshdesk to Chime for Lync tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, choose what you need to take to a new database and let the tool deal with the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to Chime for Lync

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Chime for Lync.

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Maintained association between object and people

When migrating your records from Freshdesk to Chime for Lync we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to Chime for Lync work

  • Get ready

    Register and go to our migration service.

  • Connect Freshdesk

    Opt and link your Freshdesk service desk with HDM.

  • Connect Chime for Lync

    Grant access to your Chime for Lync account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your needs estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from Freshdesk to Chime for Lync all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Chime for Lync import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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