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Freshdesk to C-Desk
migration service

Trouble-free , no special skill set or coding required. A complete Freshdesk to C-Desk data migration software.

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The best Freshdesk to C-Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to C-Desk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in C-Desk.

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Retained connectivity between object and people

When migrating your records from Freshdesk to C-Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to C-Desk work

  • Get ready

    Register and go to our migration tool.

  • Pick and connect your Freshdesk support desk with HDM.

  • Connect C-Desk

    Give access to your C-Desk account.

  • Express your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Have your needs estimated

    We'll analyze your case and get back to you with a price and a scope of work.

  • Migrate from Freshdesk to C-Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your C-Desk import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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