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Freshdesk to CallTaker
migration service

Smooth , no special skill set or coding required. A complete Freshdesk to CallTaker data migration instrument.

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Your best tool for Freshdesk to CallTaker data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about coding or constantly control each record moved.

Just attach your source and target, choose what you need to migrate and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no data breaches are possible.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to CallTaker

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in CallTaker.

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When migrating your data from Freshdesk to CallTaker we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to CallTaker work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Freshdesk

    Choose and link your Freshdesk service desk with HDM.

  • Give access to your CallTaker account.

  • Outline your needs

    Let us understand precisely what parts of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Freshdesk to CallTaker all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CallTaker import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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