Freshdesk to BOSSDesk
migration service
Smooth , no special knowledge or programming required. A complete Freshdesk to BOSSDesk data migration tool.
Freshdesk to BOSSDesk
Your best tool for Freshdesk to BOSSDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and observe the miracle happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer support information.Simple and easy process
You don’t have to bother about coding or constantly watch each record transferred.
Just link your source and target, pick what you need to take to a new database and let the tool do the rest for you.
Data dependency
Your customer info comes complete , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.
You may rest assured that with HDM no hacker attacks will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In only a couple of clicks you will be able to pick the data arrangement, when it starts, and how.
Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to BOSSDesk
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in BOSSDesk.Next
Retained relation between object and people
When migrating your data from Freshdesk to BOSSDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to BOSSDesk work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Freshdesk to BOSSDesk.
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Link Freshdesk
Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link BOSSDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to BOSSDesk everything
Once everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Freshdesk to BOSSDesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your BOSSDesk import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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