96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to Azure SQL DWH
migration service

Smooth , no special knowledge or programming required. A complete Freshdesk to Azure SQL DWH data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from Freshdesk to Azure SQL DWH

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Azure SQL DWH.

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Maintained association between object and people

When migrating your data from Freshdesk to Azure SQL DWH we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshdesk to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Freshdesk to Azure SQL DWH work

  • Prepare

    Register and go to our migration wizard.

  • Opt and connect your Freshdesk service desk with HDM.

  • Give the right to access your Azure SQL DWH account.

  • Describe your business needs

    Let us know what aspects of your migration you want to adjust

  • Have your preferences estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Freshdesk to Azure SQL DWH everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Azure SQL DWH import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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