Freshdesk to Alloy Navigator
migration service
Extremely easy , no special knowledge or coding required. A complete Freshdesk to Alloy Navigator data migration instrument.
Freshdesk to Alloy Navigator
The best Freshdesk to Alloy Navigator tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just choose the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and see the magic happening.Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer service information.Simple and easy procedure
No need to worry about coding or constantly control each piece of info transferred.
Just link your source and target, tick what you want to migrate and let the Migration Wizard do the rest for you.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Freshdesk to Alloy Navigator
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Alloy Navigator.Next
Retained relation between object and people
When migrating your records from Freshdesk to Alloy Navigator we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Alloy Navigator
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Alloy Navigator work
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Get ready
Sign up and go to our migration tool.
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Connect Freshdesk
Select and connect your Freshdesk service desk with HDM.
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Connect Alloy Navigator
Grant the right to access your Alloy Navigator account.
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Express your business needs
Let us know exactly what aspects of your migration you would like to adjust
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Have your needs estimated
We'll research your case and get back to you with a cost and a scope of work.
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Migrate from Freshdesk to Alloy Navigator everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Alloy Navigator import
Our team would be more than happy to run a custom migration if you have specific needs.
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