Freshdesk to 4me
migration service

Smooth , no special expertise or coding required. A complete Freshdesk to 4me data migration tool.

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Your best tool for Freshdesk to 4me data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool simple to use as possible.

Link the help desks, pick records, click ok, and you’re done!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Freshdesk to 4me

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in 4me.

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Sustained connection between object and people

When migrating your data from Freshdesk to 4me we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to 4me work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Freshdesk

    Choose and connect your Freshdesk service desk with HDM.

  • Connect 4me

    Grant the right to access your 4me account.

  • Detail your needs

    Let us know what parts of your migration you would like to tweak

  • Have your needs estimated

    We'll investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Freshdesk to 4me everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your 4me import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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