FreeScout to Zoho Desk
migration service

Smooth , no special knowledge or coding required. A complete FreeScout to Zoho Desk data migration instrument.

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Your best tool for FreeScout to Zoho Desk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Effortless procedure

No need to worry about scripting or constantly control each record transferred.

Just link your source and target, pick what you need to take to a new database and allow the tool do the rest for you.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of clicks you will be able to pick the data arrangement, when it goes, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from FreeScout to Zoho Desk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Zoho Desk.

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Maintained relation between object and people

When migrating your data from FreeScout to Zoho Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Zoho Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Zoho Desk work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from FreeScout to Zoho Desk.

  • Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zoho Desk everything

    Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from FreeScout to Zoho Desk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zoho Desk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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