FreeScout to Solvemate
migration service
Effortless , no special expertise or programming required. A complete FreeScout to Solvemate data migration software.
FreeScout to Solvemate
Your best tool for FreeScout to Solvemate data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and observe the miracle happening.Record completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.Simple and easy procedure
You don’t have to bother about coding or continuously control each record transferred.
Just link your source and target, choose what you need to take to a new database and let the system deal with the remainder.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Simple & effective
In only a couple of clicks you will be able to pick what goes where, when it goes, and in what order.
Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we strive to deliver the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from FreeScout to Solvemate
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Solvemate.Next
Sustained association between object and people
When migrating your data from FreeScout to Solvemate we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FreeScout to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FreeScout to Solvemate work
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Prepare
Register and go to our migration wizard.
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Link FreeScout
Pick and link your FreeScout support desk with HDM.
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Connect Solvemate
Grant access to your Solvemate account.
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Outline your needs
Let us understand precisely what components of your migration you need to fine-tune
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Get your requirements estimated
We'll research your application and get back to you with a cost and a scope of work.
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Migrate from FreeScout to Solvemate everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Solvemate import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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