FreeScout to Sitehelpdesk
migration service

Smooth , no special knowledge or coding required. A complete FreeScout to Sitehelpdesk data migration instrument.

More details

Your best tool for FreeScout to Sitehelpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer support information.
Easy procedure

No need to worry about coding or continuously control each piece of info moved.

Just link your source and target, tick what you want to migrate and let the tool do the remainder.

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from FreeScout to Sitehelpdesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Sitehelpdesk.

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Maintained relation between object and people

When migrating your data from FreeScout to Sitehelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Sitehelpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect FreeScout

    Pick and link your FreeScout service desk with HDM.

  • Grant the right to access your Sitehelpdesk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you would like to tweak

  • Get your needs estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from FreeScout to Sitehelpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Sitehelpdesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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