FreeScout to ServicePRO
migration service

Smooth , no special knowledge or coding required. A complete FreeScout to ServicePRO data migration software.

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Your best tool for FreeScout to ServicePRO data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from FreeScout to ServicePRO

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in ServicePRO.

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Maintained connection between object and people

When migrating your data from FreeScout to ServicePRO we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to ServicePRO work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your FreeScout service desk with HDM.

  • Give access to your ServicePRO account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We'll investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from FreeScout to ServicePRO all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServicePRO import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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