FreeScout to Seraph Help Desk
migration service

Extremely easy , no special knowledge or programming required. A complete FreeScout to Seraph Help Desk data migration instrument.

More details

The best FreeScout to Seraph Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.
Simple and easy procedure

No need to worry about coding or continuously watch each record moved.

Just link both platforms, choose what you need to take to a new database and allow the tool do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Simple & effective

In only a few buttons to press you will be able to pick what goes where, when it goes, and how.

Our software considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from FreeScout to Seraph Help Desk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Seraph Help Desk.

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Maintained connectivity between object and people

When migrating your records from FreeScout to Seraph Help Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to Seraph Help Desk work

  • Get ready

    Register and go to our migration software.

  • Connect FreeScout

    Choose and connect your FreeScout support desk with HDM.

  • Connect Seraph Help Desk

    Grant the right to access your Seraph Help Desk account.

  • Describe your needs

    Let us know exactly what components of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from FreeScout to Seraph Help Desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Seraph Help Desk import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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