FreeScout to RSTickets!Pro
migration service

Effortless , no special expertise or coding required. A complete FreeScout to RSTickets!Pro data migration software.

More details

Your best tool for FreeScout to RSTickets!Pro data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, tick what you want to migrate and let the tool deal with the remainder.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from FreeScout to RSTickets!Pro

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in RSTickets!Pro.

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Retained connection between object and people

When migrating your data from FreeScout to RSTickets!Pro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to RSTickets!Pro work

  • Prepare

    Sign-up and go to our migration service.

  • Connect FreeScout

    Choose and link your FreeScout service desk with HDM.

  • Give access to your RSTickets!Pro account.

  • Clarify your business needs

    Let us know what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a price and a scope of work.

  • Migrate from FreeScout to RSTickets!Pro everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your RSTickets!Pro import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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