FreeScout to ReadyDesk
migration service

Extremely easy , no special knowledge or programming required. A complete FreeScout to ReadyDesk data migration tool.

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The best FreeScout to ReadyDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and see the magic happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, select records, click ok, and you’re done!

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your passwords or other information.

You can be certain with HDM no data breaches are possible.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from FreeScout to ReadyDesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in ReadyDesk.

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Sustained connection between object and people

When migrating your records from FreeScout to ReadyDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to ReadyDesk work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your FreeScout support desk with HDM.

  • Give access to your ReadyDesk account.

  • Explain your needs

    Let us know what parts of your migration you would like to tweak

  • Get your preferences estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from FreeScout to ReadyDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ReadyDesk import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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