FreeScout to Oracle Service Cloud
migration service
Extremely easy , no special skill set or programming required. A complete FreeScout to Oracle Service Cloud data migration software.
FreeScout to Oracle Service Cloud
The best FreeScout to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the new system and see the magic happening.Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.Automated tool
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from FreeScout to Oracle Service Cloud
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Oracle Service Cloud.Next
Maintained link between object and people
When migrating your records from FreeScout to Oracle Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FreeScout to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FreeScout to Oracle Service Cloud work
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Get ready
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from FreeScout to Oracle Service Cloud.
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Connect FreeScout
Fill out the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from FreeScout to Oracle Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Oracle Service Cloud import
Our team would be more than happy to perform a personalized migration if you have particular needs.
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