FreeScout to mhelpdesk
migration service
Effortless , no special knowledge or coding required. A complete FreeScout to mhelpdesk data migration tool.
FreeScout to mhelpdesk
Your best tool for FreeScout to mhelpdesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and allow the tool deal with the remainder.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we aim to deliver the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from FreeScout to mhelpdesk
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in mhelpdesk.Next
Maintained relation between object and people
When migrating your data from FreeScout to mhelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FreeScout to mhelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FreeScout to mhelpdesk work
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Prepare
Sign-up and go to our migration service.
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Connect FreeScout
Pick and connect your FreeScout service desk with HDM.
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Connect mhelpdesk
Grant access to your mhelpdesk account.
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Outline your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your preferences estimated
We'll research your case and get back to you with a price range and a scope of work.
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Migrate from FreeScout to mhelpdesk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your mhelpdesk import
Our staff would be more than happy to run a customized migration if you have special needs.
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