FreeScout to Kundo
migration service

Effortless , no special expertise or coding required. A complete FreeScout to Kundo data migration instrument.

More details

Your best tool for FreeScout to Kundo data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from FreeScout to Kundo

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Kundo.

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When migrating your data from FreeScout to Kundo we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Kundo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Kundo work

  • Prepare

    Sign up and go to our migration tool.

  • Select and connect your FreeScout support desk with HDM.

  • Connect Kundo

    Grant the right to access your Kundo account.

  • Describe your requirements

    Let us know what components of your migration you need to tweak

  • Have your needs estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Migrate from FreeScout to Kundo all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Kundo import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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