FreeScout to Kommunicate
migration service

Effortless , no special skill set or coding required. A complete FreeScout to Kommunicate data migration tool.

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Your best tool for FreeScout to Kommunicate data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to migrate and allow the system deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from FreeScout to Kommunicate

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Kommunicate.

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Sustained connectivity between object and people

When migrating your data from FreeScout to Kommunicate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Kommunicate work

  • Prepare

    Sign up and go to our migration tool.

  • Connect FreeScout

    Choose and link your FreeScout service desk with HDM.

  • Connect Kommunicate

    Grant access to your Kommunicate account.

  • Express your needs

    Let us know what parts of your migration you wish to adjust

  • Get your preferences estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from FreeScout to Kommunicate all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kommunicate import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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