FreeScout to HelpDesk
migration service
Extremely easy , no special knowledge or programming required. A complete FreeScout to HelpDesk data migration tool.
FreeScout to HelpDesk
The best FreeScout to HelpDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.Data completion
Move your help desk data in full to make sure that no ticket is missing essential customer service details.Easy procedure
You don’t have to bother about coding or continuously watch each record transferred.
Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from FreeScout to HelpDesk
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in HelpDesk.Next
Retained connectivity between object and people
When migrating your records from FreeScout to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FreeScout to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FreeScout to HelpDesk work
-
Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from FreeScout to HelpDesk.
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Connect FreeScout
Fill in the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Link HelpDesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
-
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HelpDesk everything
When everything's tested, find a quiet time with the least load on the support staff and start migrating from FreeScout to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your HelpDesk import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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