FreeScout to Front
migration service
Extremely easy , no special knowledge or coding required. A complete FreeScout to Front data migration instrument.
FreeScout to Front
The best FreeScout to Front tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support details.Automated tool
Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members can see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from FreeScout to Front
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Front.Next
Maintained link between object and people
When migrating your records from FreeScout to Front we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FreeScout to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FreeScout to Front work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from FreeScout to Front.
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Connect FreeScout
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link Front
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Front all data
When everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from FreeScout to Front.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Front import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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