FreeScout to FreeScout
migration service
Extremely easy , no special know how or coding required. A complete FreeScout to FreeScout data migration tool.
FreeScout to FreeScout
The best FreeScout to FreeScout tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service details.Easy process
No need to worry about scripting or constantly control each record transferred.
Just link both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we developed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from FreeScout to FreeScout
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in FreeScout.Next
Retained relation between object and people
When migrating your records from FreeScout to FreeScout we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FreeScout to FreeScout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FreeScout to FreeScout work
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Get ready
Sign up and go to our migration service.
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Link FreeScout
Select and connect your FreeScout support desk with HDM.
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Link FreeScout
Give the right to access your FreeScout account.
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Express your needs
Let us know exactly what components of your migration you wish to tweak
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Have your requirements estimated
We shall research your case and get back to you with a cost and a scope of work.
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Migrate from FreeScout to FreeScout everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your FreeScout import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
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