FreeScout to eDesk by xSellco
migration service
Smooth , no special knowledge or coding required. A complete FreeScout to eDesk by xSellco data migration instrument.
FreeScout to eDesk by xSellco
Your best tool for FreeScout to eDesk by xSellco data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.Record completion
Move your help desk data in full to make certain that no ticket is missing vital customer service information.Automated migration
Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool simple to use as possible.
Attach the platforms, select data, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we created a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from FreeScout to eDesk by xSellco
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in eDesk by xSellco .Next
Retained link between object and people
When migrating your data from FreeScout to eDesk by xSellco we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FreeScout to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FreeScout to eDesk by xSellco work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from FreeScout to eDesk by xSellco .
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Link FreeScout
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect eDesk by xSellco
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to eDesk by xSellco all data
Once everything's tested, find a quiet time with the least load on the support department and start migrating from FreeScout to eDesk by xSellco .
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your eDesk by xSellco import
Our staff would be more than happy to run a personalized migration in case you have particular needs.
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