FreeScout to DevOps board
migration service

Extremely easy , no special skill set or programming required. A complete FreeScout to DevOps board data migration instrument.

More details

The best FreeScout to DevOps board tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and observe the wonders happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, pick what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or other information.

You may be certain with HDM no data breaches are possible.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick what goes where, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to propose the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from FreeScout to DevOps board

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in DevOps board.

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When migrating your records from FreeScout to DevOps board we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to DevOps board

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to DevOps board work

  • Get ready

    Sign up and go to our migration software.

  • Connect FreeScout

    Select and link your FreeScout service desk with HDM.

  • Connect DevOps board

    Give the right to access your DevOps board account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from FreeScout to DevOps board everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DevOps board import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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