FreeScout to Deskpro
migration service

Trouble-free , no special skill set or coding required. A complete FreeScout to Deskpro data migration tool.

More details

The best FreeScout to Deskpro tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from FreeScout to Deskpro

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Deskpro.

Next

When migrating your records from FreeScout to Deskpro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to Deskpro work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from FreeScout to Deskpro.

  • Fill in the form with required credentials to permit our data migration tool to access data from your current help desk.

  • Connect Deskpro

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro everything

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from FreeScout to Deskpro.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Deskpro import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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