FreeScout to ConnectWise
migration service
Trouble-free , no special skill set or programming required. A complete FreeScout to ConnectWise data migration tool.
FreeScout to ConnectWise
The best FreeScout to ConnectWise tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service information.Automated tool
Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Link the platforms, select data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we created a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from FreeScout to ConnectWise
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in ConnectWise.Next
Retained association between object and people
When migrating your records from FreeScout to ConnectWise we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FreeScout to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FreeScout to ConnectWise work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from FreeScout to ConnectWise.
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Link FreeScout
Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect ConnectWise
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise all data
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from FreeScout to ConnectWise.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your ConnectWise import
Our team would be more than happy to perform a custom migration in case you have specific requirements.
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