FreeScout to ClickDesk
migration service

Smooth , no special knowledge or programming required. A complete FreeScout to ClickDesk data migration software.

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Your best tool for FreeScout to ClickDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as possible.

Connect the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we designed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In only a few clicks you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from FreeScout to ClickDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in ClickDesk.

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Maintained relation between object and people

When migrating your data from FreeScout to ClickDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FreeScout to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to ClickDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect FreeScout

    Select and connect your FreeScout support desk with HDM.

  • Grant the right to access your ClickDesk account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you need to fine-tune

  • Have your needs estimated

    We shall analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from FreeScout to ClickDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ClickDesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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