FreeScout to Cayzu
migration service

Extremely easy , no special expertise or coding required. A complete FreeScout to Cayzu data migration instrument.

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The best FreeScout to Cayzu tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to select what goes where, when it starts, and how.

Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from FreeScout to Cayzu

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Cayzu.

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Maintained connection between object and people

When migrating your records from FreeScout to Cayzu we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to Cayzu work

  • Get ready

    Register and go to our migration service.

  • Choose and link your FreeScout service desk with HDM.

  • Connect Cayzu

    Give the right to access your Cayzu account.

  • Express your business needs

    Let us know what parts of your migration you need to modify

  • Have your preferences estimated

    We shall investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from FreeScout to Cayzu all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Cayzu import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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