FreeScout to Artologik HelpDesk
migration service

Effortless , no special know how or coding required. A complete FreeScout to Artologik HelpDesk data migration tool.

More details

Your best tool for FreeScout to Artologik HelpDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to migrate and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer service details.
Easy process

No need to worry about coding or continuously watch each piece of info moved.

Just link both platforms, pick what you want to take to a new database and let the Migration Wizard do the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from FreeScout to Artologik HelpDesk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Artologik HelpDesk.

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Sustained connectivity between object and people

When migrating your data from FreeScout to Artologik HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Artologik HelpDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect FreeScout

    Choose and connect your FreeScout support desk with HDM.

  • Connect Artologik HelpDesk

    Grant the right to access your Artologik HelpDesk account.

  • Clarify your needs

    Let us know what parts of your migration you need to adjust

  • Get your needs estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from FreeScout to Artologik HelpDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Artologik HelpDesk import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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