FreeScout to Amazon Redshift
migration service

Smooth , no special know how or programming required. A complete FreeScout to Amazon Redshift data migration tool.

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Your best tool for FreeScout to Amazon Redshift data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from FreeScout to Amazon Redshift

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Amazon Redshift.

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Retained connection between object and people

When migrating your data from FreeScout to Amazon Redshift we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FreeScout to Amazon Redshift work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect FreeScout

    Opt and connect your FreeScout service desk with HDM.

  • Connect Amazon Redshift

    Give access to your Amazon Redshift account.

  • Describe your needs

    Let us know what elements of your migration you would like to modify

  • Have your requirements estimated

    We will analyze your application and send you with a price and a scope of tasks.

  • Migrate from FreeScout to Amazon Redshift all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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