FocalScope to Trakdesk
migration service

Extremely easy , no special know how or programming required. A complete FocalScope to Trakdesk data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from FocalScope to Trakdesk

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Trakdesk.

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Maintained association between object and people

When migrating your records from FocalScope to Trakdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from FocalScope to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from FocalScope to Trakdesk work

  • Get ready

    Register and go to our migration software.

  • Opt and link your FocalScope support desk with HDM.

  • Connect Trakdesk

    Grant the right to access your Trakdesk account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you need to adjust

  • Get your requirements estimated

    We shall analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from FocalScope to Trakdesk everything

    Move all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Trakdesk import

Our team would be more than happy to perform a customized migration in case you have special demands.
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