FocalScope to Support Desk
migration service

Effortless , no special expertise or programming required. A complete FocalScope to Support Desk data migration tool.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from FocalScope to Support Desk

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Support Desk.

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When migrating your data from FocalScope to Support Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FocalScope to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from FocalScope to Support Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect FocalScope

    Pick and connect your FocalScope service desk with HDM.

  • Connect Support Desk

    Grant access to your Support Desk account.

  • Detail your requirements

    Let us know what aspects of your migration you wish to adjust

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from FocalScope to Support Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Support Desk import

Our staff would be more than happy to run a customized migration if you have particular demands.
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