FocalScope to ServiceDock
migration service

Trouble-free , no special knowledge or coding required. A complete FocalScope to ServiceDock data migration tool.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from FocalScope to ServiceDock

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in ServiceDock.

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Maintained relation between object and people

When migrating your records from FocalScope to ServiceDock we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FocalScope to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from FocalScope to ServiceDock work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect FocalScope

    Pick and link your FocalScope service desk with HDM.

  • Connect ServiceDock

    Give the right to access your ServiceDock account.

  • Describe your requirements

    Let us understand precisely what components of your migration you would like to adjust

  • Get your requirements estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from FocalScope to ServiceDock all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ServiceDock import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation
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