FocalScope to Paldesk
migration service

Smooth , no special know how or coding required. A complete FocalScope to Paldesk data migration instrument.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from FocalScope to Paldesk

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Paldesk.

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Retained relation between object and people

When migrating your data from FocalScope to Paldesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from FocalScope to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from FocalScope to Paldesk work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your FocalScope service desk with HDM.

  • Connect Paldesk

    Give the right to access your Paldesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from FocalScope to Paldesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Paldesk import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation
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