FocalScope to osTicket
Trouble-free , no special skill set or coding required. A complete FocalScope to osTicket data migration instrument.
Secure and ReliableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong security of your informationThe migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in osTicket.
Maintained association between object and peopleWhen migrating your records from FocalScope to osTicket we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from FocalScope to osTicket
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from FocalScope to osTicket work
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from FocalScope to osTicket.
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to osTicket all data
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from FocalScope to osTicket.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT